Terms and Conditions
Effective Date: 1/04/2025
Welcome to Primetrip.pro. These Terms and Conditions (“Terms”) govern your access to and use of our website and services. By using our platform, you agree to be legally bound by these Terms. Please read them carefully.
1. Description of Services
Primetrip.pro provides assistance in booking travel services such as:
- Hotels and accommodations
- Flights
- Car rentals
- Excursions and event tickets
- Luxury and custom travel experiences
All services are fulfilled in partnership with third-party platforms (e.g., Booking.com, Skyscanner, Viator, GetYourGuide, etc.).
2. User Obligations
By using our services, you agree to:
- Provide accurate, up-to-date personal and travel information;
- Ensure that all provided links and options comply with stated requirements;
- Follow timelines for payment, communication, and document submission;
- Respect restrictions and regional limitations (e.g., no services in Russia and CIS countries unless otherwise stated).
3. Booking Conditions
- All bookings are subject to availability and terms set by the third-party providers.
- We require 2–30 days lead time before the travel date, depending on the type of service.
- We do not guarantee specific outcomes if the user fails to follow booking instructions or submit proper information.
- Final confirmation is provided after prepayment and successful verification of details.
4. Payments and Fees
- Payments are made partially in advance or via trusted escrow services (e.g., WWH, Centr, Probiv).
- The minimum order amount varies depending on the type of service.
- Our service fee is calculated as a percentage of the total booking cost and is non-refundable once the booking is confirmed.
- All payment amounts are agreed upon prior to final booking.
5. Refunds and Cancellations
- Due to the nature of discounted travel services, most bookings are non-refundable.
- Any exceptions depend on the refund policy of the third-party provider.
- All refund requests must be submitted in writing. Processing time may vary.
6. Liability Disclaimer
- Primetrip.pro is not a travel agency, airline, hotel, or car rental company. We act as an intermediary.
- We are not responsible for service interruptions, cancellations, or delays caused by third-party providers.
- Users are responsible for ensuring valid travel documents, visas, insurance, and COVID-19 requirements.
7. Privacy and Data Usage
- By using our service, you consent to the collection and processing of personal data as outlined in our Privacy Policy.
- We only share your data with trusted partners for the purpose of fulfilling your booking.
8. Modifications to Terms
Primetrip.pro reserves the right to modify these Terms at any time. Updates will be posted on this page, and continued use of the website implies acceptance of those changes.
9. Governing Law
These Terms shall be governed and interpreted under the laws of the jurisdiction in which the service is registered or operated.
10. Contact Us
For questions or support, contact:
support@primetrip.pro
www.primetrip.pro
